Privacy Policy

1. Introduction

Pearl Travel respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our transfer and concierge services.

2. Information We Collect

We may collect and process the following personal information when you submit a booking or contact form on our website:

• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Booking details (date, time, vehicle type, service type)

3. How We Use Your Information

We use your personal information only for:

• Processing and managing your transfer bookings
• Responding to enquiries and customer support requests
• Improving our services and website experience

We do not sell or share your personal data with third parties for marketing purposes.

4. Data Protection

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

5. Cookies

Our website uses cookies to ensure proper functionality, improve user experience, and analyse website traffic. We may use essential, analytics, and functional cookies. You can accept or decline via the cookie banner, or disable them through your browser settings.

6. Third-Party Services

We may use third-party tools such as booking platforms, analytics, or payment providers. These process data only as necessary to perform their services.

7. Data Retention

We retain personal data only for as long as necessary to fulfil booking and legal obligations.

8. Your Rights

You have the right to request access, correction, or deletion of your personal data. Contact us at:

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

10. Contact

Pearl Travel